# Help Scout funding: rounds and investors > Help Scout has raised $25M across 6 rounds since 2011. Investors include Techstars, Foundry Group and Converge VC. Every round with its source. Source: https://millionrounds.com/company/help-scout (Millionrounds; every figure on the page links to its filing or article) United States · [Series B startup](https://millionrounds.com/companies) # Who invested in *Help Scout* 6 rounds we have observed, with the 19 investors named in them. Every figure came from a named source, and where the company reported a raise to the SEC itself, that is shown beside it. Customer Experience Funding summary Updated 26 Oct 2026 **$25M** raised across 6 rounds since 2011, from 6 sources **$435K** Seed **$365K** Seed **$3.0M** Growth **$6.0M** Series A **$15M** Series B - **Latest round:** Series B, $15M Jan 2021 - **Step-up i:** 2.5× - **Investors:** 19 See who backed them ## The funding story Each circle is a round, placed by date and sized by amount. The line above is the running total. 2011 2013 2015 2017 2019 2021 **?** Seed **$435K** Seed **$365K** Seed **$3.0M** Growth **$6.0M** Series A **$15M** Series B - **First round:** Seed - **Biggest round:** $15M - **Usual gap between rounds:** 9 months ## The rounds - **Jan 2021** Series B **$15M** *3 returning* [Techstars](https://millionrounds.com/fund/techstars) [Foundry Group](https://millionrounds.com/fund/foundry) [Converge VC](https://millionrounds.com/fund/converge-vc) Source recorded - **Mar 2015** Series A **$6.0M** *2 new* [Foundry Group](https://millionrounds.com/fund/foundry) [Converge VC](https://millionrounds.com/fund/converge-vc) From a historical funding record - **Sept 2012** Growth **$3.0M** No investor was named in the report. Reported by sec.gov - **Jul 2012** Seed **$365K** No investor was named in the report. From a historical funding record - **Oct 2011** Seed **$435K** *16 new* [HubSpot Ventures](https://millionrounds.com/fund/hubspot-ventures) [Zelkova Ventures](https://millionrounds.com/fund/zelkova-ventures) [Bantam Group](https://millionrounds.com/fund/bantam-group) [Walt Winshall](https://millionrounds.com/fund/walt-winshall) [David Cancel](https://millionrounds.com/fund/david-cancel) [Mike Dornbrook](https://millionrounds.com/fund/mike-dornbrook) [Michael Mark](https://millionrounds.com/fund/michael-mark) [Brian Balfour](https://millionrounds.com/fund/brian-balfour) [Jason Henrichs](https://millionrounds.com/fund/jason-henrichs) [Steve Reaser](https://millionrounds.com/fund/steve-reaser) [Tony Chen](https://millionrounds.com/fund/tony-chen) Chris Sheehan George Mabry Jay Meattle Preston Ford Trademarks Reported by techcrunch.com - **Mar 2011** Seed **Amount undisclosed** *1 new* [Techstars](https://millionrounds.com/fund/techstars) Reported by boston.com ## Who was in which round The busiest backers across the latest rounds. A filled square is a round they joined; a dark one, a round they led. **Seed** 2011 **Seed** 2011 **Seed** 2012 **Growth** 2012 **Series A** 2015 **Series B** 2021 [Techstars](https://millionrounds.com/fund/techstars) [Foundry Group](https://millionrounds.com/fund/foundry) [Converge VC](https://millionrounds.com/fund/converge-vc) [HubSpot Ventures](https://millionrounds.com/fund/hubspot-ventures) [Zelkova Ventures](https://millionrounds.com/fund/zelkova-ventures) [Bantam Group](https://millionrounds.com/fund/bantam-group) [Walt Winshall](https://millionrounds.com/fund/walt-winshall) [David Cancel](https://millionrounds.com/fund/david-cancel) [Mike Dornbrook](https://millionrounds.com/fund/mike-dornbrook) [Michael Mark](https://millionrounds.com/fund/michael-mark) ## Everyone who backed them [Techstars](https://millionrounds.com/fund/techstars) VC firm **2** rounds [Foundry Group](https://millionrounds.com/fund/foundry) VC firm **2** rounds [Converge VC](https://millionrounds.com/fund/converge-vc) VC firm **2** rounds [HubSpot Ventures](https://millionrounds.com/fund/hubspot-ventures) Corporate VC **1** round [Zelkova Ventures](https://millionrounds.com/fund/zelkova-ventures) VC firm **1** round [Bantam Group](https://millionrounds.com/fund/bantam-group) VC firm **1** round [Walt Winshall](https://millionrounds.com/fund/walt-winshall) Angel **1** round [David Cancel](https://millionrounds.com/fund/david-cancel) Angel **1** round [Mike Dornbrook](https://millionrounds.com/fund/mike-dornbrook) Angel **1** round [Michael Mark](https://millionrounds.com/fund/michael-mark) Angel **1** round [Brian Balfour](https://millionrounds.com/fund/brian-balfour) Angel **1** round [Jason Henrichs](https://millionrounds.com/fund/jason-henrichs) Angel **1** round [Steve Reaser](https://millionrounds.com/fund/steve-reaser) Angel **1** round [Tony Chen](https://millionrounds.com/fund/tony-chen) Angel **1** round Chris Sheehan no record of our own yet **1** round George Mabry no record of our own yet **1** round Jay Meattle no record of our own yet **1** round Preston Ford no record of our own yet **1** round Trademarks no record of our own yet **1** round Missing a round, or an investor who was in one? [Tell us](https://millionrounds.com/corrections?slug=help-scout). ## Quick answers about Help Scout ### Who invested in Help Scout? Help Scout's investors include Techstars, Foundry Group, Converge VC, HubSpot Ventures and Zelkova Ventures, and 14 more on record. ### How much has Help Scout raised? Help Scout has raised $25M across 6 rounds since 2011. One round did not disclose an amount, so the total is a floor. ### When did Help Scout last raise? Help Scout's most recent round was a Series B of $15M in Jan 2021. ### What was Help Scout's biggest round? Its most recent round, $15M in Jan 2021, is also its largest on record. ### Who backed Help Scout first? Help Scout's first round on record, in Mar 2011, was backed by Techstars. ### What stage is Help Scout at? Help Scout's latest named round is a Series B, in Jan 2021. ### Where is Help Scout based? Help Scout is based in the United States. ## Companies like Help Scout In the same sector, and raised in the last eighteen months. [**Siena AI** $23M · Oct 2026](https://millionrounds.com/company/siena-ai)[**Simile** $300M · Aug 2026](https://millionrounds.com/company/simile)[**Hark** $1.4B · Aug 2026](https://millionrounds.com/company/hark)[**Stridekick** $1.3M · Jun 2026](https://millionrounds.com/company/stridekick)[**Sierra** $1.5B · May 2026](https://millionrounds.com/company/sierra)[**Phonely** $18M · Apr 2026](https://millionrounds.com/company/phonely) ## Find investors like these Search every investor by what they have actually funded, then narrow to your stage and market. Free. Open the investor searchOr these rounds in the app